政府客戶服務助理/ 辦公室助理/ 總務助理 Customer Service/ Licensing / Office Assistant (CS/ Admin)

工作地點: 金鐘 

工作時間: 5天工作，星期一至五每天8.8小時 

月薪: $16,000 - $17,200

***如合適者，同事會以Whatsapp進一步與您聯繫

要求：

1. HKDSE/HKCEE：5科 Lv2/E (包括中文及英文)
2. 一年文職工作經驗；有酒店業或客戶服務業 (e.g. 酒店、主題公園、機場或航空公司乘客服務) 經驗者優先
3. 懂中英文打字及常見商業軟體 e.g. MS Word, Excel

職責：

1. 在客戶服務櫃檯及辦公室提供駕駛執照服務及車輛登記和發牌服務 
2. 指導排隊或擬使用排隊取號機的人士，並解答有關排隊取號服務的查詢
3. 協助保安人員監督排隊取號系統的實施，以維持秩序
4. 在候客室檢查並記錄申請人提交的駕駛執照及車輛登記和牌照申請表
5. 收取或派送文件或物品
6. 協助搬運家具、存貨、設備、文件或其他物品

Requirements:

1. HKDSE/ HKCEE Level 2 or above in 5 subjects (including Chinese & English)
2. At least 1 year clerical working experience. Experience in the hospitality industry or customer service industry (e.g. hotels, theme parks, airport or airline passenger services) is preferred
3. Conversant with English and Chinese typing; and common business applications e.g. MS Word, Excel

Responsibilities:

1. To provide driving licensing services and vehicle registration and licensing services at customer service counters & backend office 
2. To instruct the queue or people who want to use the queue ticketing machines and answer enquiries related to the queue ticketing services;
3. To assist in the supervisory work of security guards to perform crowd control regarding to the implementation of queue ticketing system;
4. To check and record applicant's application form(s) in relation to driving licensing and vehicle registration and licensing at the waiting hall in Hong Kong Licensing Office
5. To collect or dispatch documents or items 
6. To assist in moving furniture, stocks, equipment, documents or other items