Job Description
To cope with our business growth, we are currently looking for a high calibre candidate to join us as an Account Manager, assisting in our Sales Department on building a cohesive relationship with our customers.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts, service level, project scope and close agreements to maximize profits
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Handle & develop new business from our sales channels, inbound marketing channels, and existing clients
- Prepare reports on account status
- Collaborate with sales & marketing channels to identify and grow opportunities within territory
- Liaise with cross-functional internal teams, including Support and Product Development teams to improve the entire customer experience.
Requirements:
- Degree in Computer Science, Information System Management or any related disciplines
- Experience in delivering enterprise systems or solutions, such as HRM, POS, CRM is highly preferred
- Application programming and system support experience is strongly preferred
- Real passion for solving issues and advocating for their success, in a dynamic, highly technical environment
- Excellent customer service and communication skills in various channels (written, live chat, conference calls, or in-person)
- Strong analytical thinking, attention to detail, communication proficiency, customer focus, flexibility, and problem solving skills
- Account Management with regional exposure is highly preferred
Interested candidates please send your job application to our HR Department. Please indicate the details of your working experience, current and expected salary, and your date of availability in your CV.
(Only shortlisted candidates will be contacted)
Personal Information Collection Statement (PICS)
The personal data collected will be used by our member(s) of the recruitment team for recruitment purpose only. It is our policy to retain the personal data of unsuccessful applicants for future recruitment purposes for a period of 3 months. When there are vacancies in our subsidiary or associate companies during that period, we may transfer the candidate’s application to them for consideration of employment. And, all information will be kept confidential during that period and be destroyed after use.
Mark Chan
19/F, Rykadan Capital Tower,
135 Hoi Bun Road,
Kwun Tong, KLN
Hong Kong
Email:recruit@yoov.com
Phone:37055218
Fax: