Responsibilities:
- Provide support, maintenance and administration of the IT infrastructure and its services including network, server, security systems and system monitoring services; and to support the implementation of new IT infrastructures.
- Co-ordinate with different teams, departments and external vendors, in project and service delivery and manage the change process.
- Provide hardware and software installation and upgrade.
- Implement tools for system health monitoring and reporting.
- Monitor the performance of the infrastructure and carry out tuning exercises as appropriate to ensure optimal performance.
- Identify single points of failure and weaknesses within the infrastructure and identify options for resolution.
- Assist the team/external suppliers to ensure appropriate fixes are applied to all identified problems.
- Support of infrastructure components in line with agreed service level agreements.
- Constantly look for opportunities to improve the level of support offered for the same cost, including evaluation of third party software and tools to automate repetitive tasks.
- Act as technical consultant providing advice and guidance relating to their area of technical specialty.
- Maintain updated infrastructure system inventory, documents and procedures.
Requirements:
- Degree holder in Computer Science or IT related discipline.
- Certificate holder of Linux administration or relevant is an advantage.
- Certificate holder of MCSE or relevant is an advantage.
- Certificate holder of Cloud administration is an advantage.
- Minimum 5 years of experience in Infrastructure solution delivery and service maintenance.
- Hands-on experience in Linux (e.g. RHEL, CentOS), Microsoft Windows Server, Active Directory, Microsoft Exchange, VMware and VDI.
- Hands-on experience in Intel Server and SAN storage systems.
- Hands-on experience in IaaS, PaaS, and SaaS solutions in Microsoft Azure / GCP; and Microsoft 365 services is an advantage.
- Hands-on experience in infrastructure as code (IaC) technology, e.g. Terraform, is an advantage.
- Hands-on experience in Kubernetes / K8S / AKS / GKE services is an advantage.
- Hands-on experience in cloud landing zone design / implementation / maintenance is an advantage.
- Knowledge in infrastructure automation language such as PowerShell, Ansible, Python scripts is an advantage.
- Hands-on experience in security solutions is an advantage.
- Being passionate to learn and explore new technologies.
- Proactive, collaborative, strong analytical and problem-solving skills, excellent Interpersonal skill.
- Good command of spoken and written English and Chinese.
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***Permanent Hong Kong Resident is preferred. Expected Salary in CV is needed for consideration***
All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients