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圖書館助理 / 辦公室助理 (客服/文書/參考資料) Library Assistant / Office Assistant (Clerk/CS/Reference/Cultural)

工作地點: 銅鑼灣

工作時間: 星期一至日其中 5 - 6 天工作,每天8.8小時 (輪班)

月薪: $13,000 - $15,000


有興趣者,請電郵履歷表(CV) 到[email protected],並註明 ”PTHK 圖書館助理 LIBCWB/RLA”


***如合適者,同事會以Whatsapp進一步與您聯繫


要求:

1. HKDSE/CEE:5 科 Lv 2/ E 包括中文及英文 

2. 至少1年全職文書工作/圖書館工作/辦公室相關客戶服務經驗優先

3. 了解圖書館的參考諮詢服務

4. 具備良好的溝通和客戶服務技巧


職責:

1. 履行參考諮詢台職責(e.g. 處理讀者請求、從閉架書庫查找和取出讀者所需的資料以及處理歸還的圖書資料)

2. 回答簡單的參考諮詢,操作設備並指導讀者如何使用設備

3. 協助管理圖書館環境,執行巡邏任務,維護圖書館的秩序和整潔。

4. 分類、上架和巡查參考資料書架;維修、更換和撤回參考資料;整理圖書館統計數據

5. 處理新的參考資料;協助編制索引、主題清單和使用者指南,供公眾參考。

6. 整理報紙剪報並歸檔,協助維護垂直檔案,包括製作分類標籤和歸檔。

7. 執行一般文書工作,並協助進行推廣活動。

8. 根據需要協助處理臨時性任務。需在工作時間內前往圖書館、館外預留書庫或其他地點。


Requirements:

1. HKDSE/CEE:5 subjects Lv 2/ E (including Chinese & English)

2. preferably have at least 1 year full-time clerical work / library work / office related customer service experience in a cultural organisation 

3. have knowledge of reference and information services in libraries

4. have good communication and customer service skills.


Responsibilities:

1. To perform reference counter duties (e.g. handling requests, searching and fetching materials from the closed stacks for readers' use and handling library materials on return)

2. To answer simple reference enquiries, operate equipment and advise readers on the use of the equipment

3. To assist in the management of the library environment. To perform patrol duties, and maintain order and tidiness of the library

4. To perform sorting, shelving and shelf-reading duties of reference 'library materials; perform repair, replacement and withdrawal of reference library materials; maintain and compile library statistics

5. To process new reference library materials; assist in preparing indexes, subject lists and user guides for public reference

6. To arrange newspaper clippings for files and assist in the maintenance of vertical files including the preparation of classification labels and filing

7. To perform general clerical duties and assist in performing extension activities

8. To assist in handling ad hoc tasks as necessary. Travelling among the Library, off-site reserve stacks outside the Library or other locations during working hours is required




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  • 申請工作時,切勿提供重要的個人資料,例如身份證、銀行戶口及信用卡的資料。
  • 不要隨便相信「無需經驗、學歷」,而又「人工高、福利好」的招聘廣告,還應留意所給予工資與所需條件是否合乎現實和市場價格。
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廣告

僱主:SNAPGO SERVICE LIMITED
刊登日期:Apr 01 2026
工種:行政, 文職, 秘書
客戶服務
社區, 體育, 消閒
薪金:月薪 $13000 - $15000
工作地點:灣仔
聘用形式:全職
職位編號:LIBCWBRLA1p12m

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