Responsibilities:
- Overseeing appointments, treatment room readiness, equipment maintenance, and the smooth workflow of the spa
- Hiring, training, scheduling, and motivating massage therapists, estheticians, receptionists, and support staff
- Resolving client complaints, personalizing treatment experiences, and ensuring overall guest satisfaction
- Managing invoices, inventory, and operational costs, while maximizing revenue
- Designing campaigns, loyalty programs, or seasonal packages to attract new clients and retain existing ones
- Ensuring adherence to health codes, hygiene standards, and local regulations
- Liaise with managerial team for development and operation
- Any other ad-hoc duties as assigned
Requirements:
- 5 years or more of relevant beauty management experience
- Familiar with professional beauty knowledge
- Experience working in beauty salons or SPA centre is highly preferred
- Excellent communication and interpersonal skills; fluent in Cantonese and English (Good command in Mandarin is an advantage)
- Leadership and problem-solving abilities
- Skilled in decision-making, adaptable, and analytical
- Strong sense of market trends in the beauty industry
Cherry So
Email:[email protected]
Phone/WhatsApp:97435455