Responsibilities:
• Answer customers' enquiries from hotline, email, live chat
• Handle order booking and shipment tracking with professional customer service
• Work with team members to achieve overall CS performance standards
Your profile:
• HKCEE/ HKDSE graduate or above
• Customer service experience is an advantage, fresh graduates will also be considered
• Customer oriented with good communication and telephone skills
• Good command of spoken and written English & Chinese, Mandarin is an advantage
Please send you CV to cv01@nesta.com.hk if you are interested. Thank you.