Job Highlights:
- Mon – Sun: 09:30 – 18:15/19:15; 6 Months’ Contract
- F.5/F.6 or above
- Work exp. in exhibitions, cultural events, etc. with direct customer service is preferred
Requirements:
- Completed F.5 (HKCE/HKAL) or F.6 (HKDSE) or above
- Preferably possess relevant working experience in exhibitions, trade fairs, educational activities, cultural events or other community engagement activities involving direct customer service
- Be able to represent the Museum professionally and handle enquiries or ad-hoc situations with patience, confidence and sound judgement
- Be proficient in Cantonese, and able to communicate effectively in Putonghua and English
- Be physically capable of providing customer service primarily in indoor areas of the Museum and occasionally in outdoor locations as required
- Maintain a neat and professional appearance, and proactively offer assistance and information to visitors to enhance their overall visiting experience
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** Please visit our website at http://jobmatch.com.hk to know more about us **
Job Duties:
- To engage with visitors through friendly conversation, including exhibition highlights, directions and encouraging participation in various activities in the Museum, including providing photo taking service when necessary
- To provide attentive customer service by actively greeting visitors, responding promptly to exhibition-related enquiries, including offering information about Museum Passes and various Museum facilities, when necessary, to promote a positive visitor experience
- To gather visitors feedback, observations, or suggestions to assist the Museum in enhancing its services and exhibition planning
- To support the setup and logistics of exhibition-related activities, such as moving necessary equipment within indoor and outdoor Museum areas
- To assist in monitoring the conditions of exhibition-related facilities, props and installations, and promptly report any damage or maintenance issues
- To distribute promotional leaflets, booklets and souvenirs related to the exhibition to visitors, and assist with monitoring inventory, conditions and displays
- To execute house rules of the Museum when necessary
- To assist in crowd control and ensure a safe, orderly environment during busy periods and special events To perform any other ad hoc services as required
Interested parties, please feel free to send your CV with expected salary in MS-Word file for application OR WhatsApp: 9526-4101 (Ms. CHOY) for further enquiries.
All application information will be treated in strict confidential & Personal data collected will be used for recruitment purposes only.
Ms Choy
Unit 2204, 22/F, Progress Commercial Building, 9 Irving Street, Causeway Bay, H.K.
Hong Kong
Email:[email protected]
Phone:2811-1977
Fax:2811 1619