Duties
· Handle inbound and written inquiries from customers such as policy application status, product information, claims issues, etc.
· Work closely with internal and external parties to ensure timely and professional service to customers
· Handle and resolve problem cases independently
· Perform any ad hoc tasks as assigned
Requirments
- Form 5 (F.5) or above / Secondary 5 education or above
- Possessing IIQE Paper I and III certifications
- Paper 2 preferred
- · Minimum of 2 years' working experience at customer services/insurance industry with at least 1 year in Employee Benefit
Email:[email protected]