🔍 What We're Looking For:
- HKCEE / HKDSE or above
- Minimum 2 years of relevant working experience in Finance / Banking industry
- Working experience in customer services / telemarketing is an advantage
- Good command of spoken & writing in Cantonese, Basic English and Putonghua
- Proficient in Microsoft Office applications (Excel, Word, Outlook) and Chinese word processing
💼 Your Role:
Customer Engagement: Connect with customers via phone and modern digital channels (email/chat) to provide proactive balance reminders.
Win-Win Negotiation: Partner with customers to understand their situation and co-create realistic, mutually beneficial repayment plans.
Account Solutions: Act as a primary touchpoint to handle inquiries and resolve puzzles regarding overdue accounts.
Data & System Management: Maintain accurate, high-quality records of all communications in our system to build strong data-entry skills.
A one-year renewable contract
📩 Ready to Apply?
Send your CV in WORD format to [email protected]. Don't forget to include your HKCEE / HKALE / DSE results, current & expected salary, and availability.
Personal data will be used for recruitment purpose only.
[email protected]