Responsibilities:
- Handle incoming calls from CS hotline in a professional manner, answer enquiries received by phone, email and other media channels
- Confirm appointments and handle enquiries or complaints with good communication skill and professional manner
- Communicate and coordinate with clinic and internal departments
- Deliver good customer service to meet customer satisfaction
Requirements:
- F.5 or above
- Minimum 1 year customer services oriented experience
- General medical knowledge or clinic experience is preferred
- Fluent in Cantonese, English and Mandarin
- Good communication skills
- Proactive and a team player
- Ability to handle multi-task independently
Why Medtimes? What We offer:
- 5-Day Work Week (Monday to Saturday)
- NO Night Shift (Stable daytime hours)
- NO Cold Calls
- Medical Benefits (including Free Vaccinations & Free Medical Checkup)
- Performance bonus & Overtime compensation
- Study allowance & Study loan
- Birthday leave
- Office near Kwai Hing MTR Station
For details, please visit our website: www.medtimes.com.hk
We provide attractive package to the right candidate, interested parties please send your resume, current and expected salary to [email protected]
Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies and for recruitment purposes only.