Responsibilities:
- Handle incoming calls from CS hotline in a profeesional manner, answer enquiries received by phone, email and other media channels
- Confirm appointments and handle enquiries or complaints with good communication skill and professional manner
- Communicate and coordinate with clinic and internal departments
- Deliver good customer service to meet customer satisfaction
Requirements:
- F.5 or above
- Minimum 1 year customer services oriented experience
- General medical knowledge or clinic experience is preferred
- Fluent in Cantonese, English and Mandarin
- Good communication skills
- Proactive and a team player
- Ability to handle multi-task independently
We offer:
- 5 days work (Monday to Saturday)
- No night shift
- No cold call
- Medical Benefit (e.g. Free Vaccination, Free Medical Checkup)
- Performance bonus
- Overtime compensation
- Study allowance
- Study loan
- 11 days annual leave
- Birthday leave
- Maternity leave
- Paternity leave
Work Location: near Kwai Hing MTR station
For details, please visit our website: www.medtimes.com.hk
We provide attractive package to the right candidate, interested parties please send your resume, current and expected salary to [email protected]
Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies and for recruitment purposes only.