📩【應徵方式（請先閱讀）｜Priority Talent Screening】 由於申請人數眾多，為縮短閣下等候時間並確保您的申請獲優先處理， 我們已啟動「人才快速篩選系統」。 請直接電郵提交 CV 至：[email protected] 並請於電郵標題註明： 👉 HomeDental Customer Service Application 成功提交 CV 後，系統將自動回覆一份簡短的「職業契合度評估」。 優先完成評估的候選人將獲優先審核，並有機會於 48 小時內獲邀參加 15–30 分鐘 Zoom 視訊初試。 客戶服務專員 / 客服 （尖沙咀 / 銅鑼灣 / 荃灣） 家仁牙科一直以「仁 + 人為本」的信念立足本地醫療界。 我們相信，優質醫療不只體現在照顧病人，更體現在我們如何培訓、支持及珍惜每一位敬業樂業的同事。 如果您希望在一個重視專業、流程清晰、著重長遠發展的醫療團隊中工作，並願意投入建立一份穩定而有成長空間的職涯，歡迎您加入我們。 工作內容（經培訓後） 處理牙科中心前臺及電話中心的顧客服務工作 接聽來電、回覆查詢、安排預約及跟進治療後事宜 文書記錄、資料整理及一般行政支援 致力為顧客提供具個人化、熱情好客及專業可靠的服務體驗 職位亮點 每週工作 5 天，放銀行假 工作時間：09:30–19:00（週末或至 18:00） 平均薪酬：HK$19,000–$25,000/月（視乎經驗及能力而定） 另加：每月勤工獎 + 表現獎金 超時補水 通過試用期可享：高端牙科服務收費補貼、銀行假期、生日假 工作地點：尖沙咀 / 銅鑼灣 / 荃灣（鄰近地鐵站） 工作安全：提供醫療級防護裝備 全面在職培訓 快速晉升空間（以能力為本） 高級專員：平均月入可達 $30,000+ 初級管理職位：平均月入可達 $40,000+ 入職要求 具至少 2 年電話行銷 / 客戶服務經驗者優先 具良好英文溝通及閱讀能力 對工作有熱誠，性格主動、有責任感 重視團隊合作，願意學習及長期發展 備註 所有申請將嚴格保密，收集的資料僅用於招聘用途。 由於申請數量眾多，我們只能回覆成功入圍者。 📩
Application Method (Please Read) | Priority Talent Screening Due to a high volume of applications, we have launched a Priority Talent Screening System to shorten waiting time and ensure applications are processed efficiently. Please submit your CV directly via email to: [email protected] Email subject must be: 👉 HomeDental Customer Service Application After successful submission, our system will automatically send you a brief Professional Fit Assessment. Candidates who complete the assessment promptly will receive priority review and may be invited for a 15–30 minute Zoom interview within 48 hours. Position: Customer Service Officer (Tsim Sha Tsui / Causeway Bay / Tsuen Wan) Home Dental has always adhered to the belief of being people-oriented and benevolence-based, not only towards our patients but also towards our dedicated colleagues. If you are looking to work in a professional healthcare team with clear processes and long-term career development, and are committed to building a stable and meaningful career, we welcome you to join us. Responsibilities (Training Provided) Handle front desk and call centre customer service duties Answer incoming calls, handle enquiries, schedule appointments and follow up on post-treatment matters Perform clerical work, documentation and basic administrative support Deliver a personalised, warm and professional service experience to patients Key Highlights 5-day work week with Bank Holidays Working hours: 09:30–19:00 (or until 18:00 on weekends) Average salary: HK$19,000–$25,000 per month (subject to experience and ability) Monthly attendance bonus + performance bonus OT allowance After probation: highly subsidised dental treatment, bank holidays, birthday leave Location: Tsim Sha Tsui / Causeway Bay / Tsuen Wan (near MTR) Work safety: medical-grade PPE provided Comprehensive on-the-job training Strong career progression based on ability: Senior Officer: average monthly package $30,000+ Junior Management: average monthly package $40,000+ Requirements Minimum 2 years’ experience in telesales or customer service preferred Good English communication and reading skills Proactive, responsible, and passionate about service quality A strong team player willing to learn and grow long-term in the healthcare industry Remarks All applications will be treated in strict confidence and personal data collected will be used for recruitment purposes only. Due to the high volume of applications, only shortlisted candidates will be contacted.