工作職責:
- 按公司指引及監管要求提供合規、優質的客戶服務
- 處理一般查詢，提供相關資訊以協助客戶- 控制中心的人流，確保客戶在等候區的秩序
- 其他由上級指派的相關工作
任職要求:
- 具良好的溝通能力，能夠與客戶建立良好的關係
- 有MPF相關知識及至少一年客戶服務經驗
- 能夠在繁忙的環境中保持冷靜，並有效地處理查詢
- 具備基本的電腦操作能力
時薪: $100
工作時間: 主要返星期一至五 09:00-18:00 ; 每星期1-2天工作
工作地點：尖沙咀 / 灣仔 / 荃灣
有意應徵者請將CV傳送至WhatsApp 9020 1638 (http://wa.me/85290201638)
或填寫網上申請表: https://forms.office.com/r/HgMT1rKYyx
About HKT Teleservices
HKT Teleservices, a subsidiary of PCCW Limited and an operating entity since 1998, is a renowned leader in the business process outsourcing (BPO) industry. Our expertise encompasses a comprehensive range of voice and non-voice customer experience solutions, earning us prestigious accolades.
With a global presence, we operate 24-hour, multi-channel customer care centers in Hong Kong and Mainland China, including Guangzhou, Shanghai, Beijing, Chongqing, Yongchuan, and Xian. Our expansive network allows us to cater to clients worldwide, delivering exceptional services and support.
At HKT Teleservices, we specialize in providing innovative digital customer experience (CX) solutions. Leveraging cutting-edge technology and a highly skilled workforce, we offer support in multiple languages, covering over half of the world's population.
With our unwavering commitment to excellence, we strive to transform customer interactions, exceed expectations, and drive business growth for our esteemed clients. Partner with us to unleash the full potential of your customer experience strategy and gain a competitive edge in today's dynamic marketplace.