Roles and Responsibilities:
- Responsible for various front office duties, including greeting guests and processing check-ins and check-outs in a courteous and efficient manner;
- Provide guests with exceptional service and engage them in delightful conversations;
- Achieve a high level of guest satisfaction by anticipating guests’ needs and providing prompt responses;
- Ensure effective cross-departmental communication to achieve operational effectiveness; and
- Perform any ad hoc assignments as required.
Requirements:
- Preferably with relevant experience in hotel / service industry. Fresh graduates will also be considered;
- Passionate about connecting with people and creating new guest experiences;
- Pleasant, customer-oriented with excellent interpersonal skills;
- Good communication skills and high level of proficiency in both English and Chinese;
- Candidate with more experience will be considered for the role of Senior Guest Services Officer.
We offer a 5-day work week and attractive remuneration package to the successful candidate. Please send your detailed resume with current and expected salary to Whatsapp: 6793 6672 / recruit@butterflyhk.com / click "APPLY NOW" (please specify the Job Title in your application).
If you possess above descriptions, join us now! We’d love to hear from you.
(Data collected will be used for our recruitment purpose only)
Birthday leave,Meal Allowance,Overnight Allowance
Nicole Cheung
10/F, China Minmetals Tower,
79 Chatham Road South,
Tsim Sha Tsui
Hong Kong
Email:recruit@butterflyhk.com
Phone:21962284