Cathay Cargo Terminal operates one of the world's most advanced air cargo terminals, offering world-class cargo handling services for Cathay Cargo and other international airline customers operating at Hong Kong International Airport.
Responsibilities:
- To lead a team of Operations & Services Support Supervisors and Cargo Services Officer to provide administrative supports (consumables / stationery inventory management and staff roster planning) to Operations in order to maintain reliable and efficient operations;
- To lead projects for operations team, evaluate and recommend for improvements initiatives
- To liaise with various internal and external parties on day-to-day Systems and Services Support matters;
- To coordinate with other operation stakeholders and IT to capture requirement for system enhancements;
- To execute testing of System Change Request, bug-fixes and enhancements development and initiate suggestions on services improvement;
- Participate in training staff and contractor’s staff when required;
- Follow up the Operations Systems’ irregularities and preclude recurrence;
- Report services irregularities and seek instructions from Assistant Manager – Operations & Services Support, & Head of Operational Excellence;
- To compile reports as so required for Operations need;
- Perform audit check and compile management report with recommendations.
Requirements:
- HKCEE/ HKDSE or Tertiary level educational qualification preferably in Logistics or Transportation
- Preferably 5 years’ experience in airlines, air cargo terminal, ground handling agent, logistic company, warehouse or freight forwarding company, of which minimum 3 years in a supervisory level or above
- Hands-on experience in the air-cargo terminal, airport and ramp operations is advantage
- Sound knowledge on import, export, transshipment cargo and mail handling operations and procedures
- Maturity with highly developed interpersonal, communication and influencing skills to work effectively with all levels of personnel in different functional units
- Details oriented, a self-motivated team player and confident leader
- Good command of both spoken and written English and Chinese
- Willing to perform shift duty including overnight shift