Responsibilities:
-Handling service inquiries from customers
-Administering new and renewal maintenance contract sales activities
-Liaising with vendors' service centres for warranty claims, technical support and / or service schedules
-Preparing the corresponding maintenance contracts
-Coordinating the work schedules for the service team
-Performing ad hoc duties as required
Requirements:
-Diploma or above
-2-3 years relevant working experience in related fields
-Good knowledge of contract fundamentals
-Strong interpersonal skills; ability to work effectively at all levels in a collaborative team environment
-Superior command of spoken and written English and Chinese including Mandarin
-Customer-oriented with excellent telephone manner and interested in dealing with people
-Self-motivated, independent, well-organized, detail-orientated and able to work under pressure
-Relevant working experience in I Sales / Marketing and Customer Service is preferred
Janis Lam
RM1801-02, 18/F, One Portside,
29 Tai Yau Street, San Po Kong,
Kowloon
Hong KongEmail: [email protected]