Job Highlights
5-day work, Life & Medical & AD&D Insurance, AL
Service Delivery, Customer Service,
Communication & interpersonal skills
Key Responsibilities
• Deliver the professional customer service to clients of both Hong Kong and Singapore and achieve the agreed service level
Job Scopes
• Handle client enquiries, service requests and feedbacks of the assigned accounts
• Communicate with clients to follow up the job orders
• Prepare regular client reports
• Arrange regular client meetings to collect feedbacks and requirements
• Support ad-hoc projects as assigned by the superior
Qualifications
• Higher diploma or above in any discipline
• With working experience in customer service / account servicing is preferred, fresh graduates will also be considered
• Good communication and interpersonal skills
• Proficient in written and spoken English and Cantonese
• Proficient in using MS Office applications (Word, Excel, PowerPoint)
Candidate with less experience will be considered.
Locaton:
Kwun Tong or Lai Chi Kok
Novation Solutions Ltd
Email : [email protected]