Roles and Responsibilities:
- Responsible for various front office duties, including greeting guests and processing check-ins and check-outs in a courteous and efficient manner;
- Provide guests with exceptional service and engage them in delightful conversations;
- Achieve high level of guest satisfaction by anticipating guests’ needs and providing prompt response;
- Ensure effective cross-departmental communication to achieve operational effectiveness; and
- Perform any ad hoc assignments as required
Requirements:
- Preferably with relevant experience in hotel / service industry. Fresh graduates will also be considered;
- Passionate about connecting with people and creating new guest experience;
- Pleasant, customer-oriented with excellent interpersonal skills; and
- Good communication skills and high level of proficiency in both English and Chinese.
- Candidate with more experience will be considered for the role of Senior Guest Services Officer.
We offer a 5-day work week and attractive remuneration package to the successful candidate. Please send your detailed resume with current and expected salary to Whatsapp: 6793 6672 / [email protected] / click "APPLY NOW" (please specify the Job Title in your application).
If you possess above descriptions, join us now! We’d love to hear from you.
(Data collected will be used for our recruitment purpose only)
Contact Person: Kelvin Cheng
Phone: 2196 2284
Email: [email protected]