Working Location: Tin Shui Wai
Job Responsibilities:
Lead the team to handle daily in/outbound operation, including the CSR and warehouse operation
Coordinate with internal and external parties to maintain a smooth operation, including warehouse
Supervise team members to achieve the KPIs from customers
Monitor team performance and productivity
Communicate with overseas customer in regular conference call
Handle the complaints from client, investigate the root cause and provide the corrective measurement
Job Requirements:
Higher Diploma/Degree holder in Supply Chain/ Logistics
3 years related working experience in freight forwarder/logistics industry
Good communication and interpersonal skills
Leadership, Customer-oriented, self-motivated, able to work under pressure & willing to work overtime when required
Excellent service manner, patience and problem-solving skills
Good command of spoken and written English, Mandarin
Proficiency in Ms Word and Excel