Responsibilities:
• Perform general clerical administrative tasks such as answering phone calls, responding to emails and managing customer inquiries
• Perform data entry and filing tasks for account payable, purchase orders, equipment inventory and confidential employee or departmental files
• Input product data and maintains inventory records as requested
• Assist in handling inquiries from clients
• Produce documents efficiently using word processing and spreadsheet programs
• Collaborate with service department to coordinate repairs and service orders for customers
• Provide excellent customer service, both in person and over the phone, by addressing inquiries and resolving issues promptly
Requirements:
• High school diploma or equivalent F.5 or DSE graduated
• Proven experience in administrative or clerical roles is an advantage
• Proficient computer skills, including knowledge of word processing software, spreadsheets and email systems
• Word processing speed at 30/wpm in English and 20/wpm in Chinese
• Attention to detail and accuracy in data entry and record keeping
• Professional and friendly when interacting with customers and colleagues
• Good command of English and Cantonese is preferred
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***Permanent Hong Kong Resident is preferred. Expected Salary in CV is needed for consideration***
All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.