The Hong Kong Jockey Club
Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.
The Division
The Racing Division is committed to managing all aspects of Hong Kong’s world-class sport of horse racing, covering the full value chain — from importation and training to racedays, equestrian, welfare, integrity, and international engagement. With Conghua Racecourse and Greater Bay Area expansion, we're shaping racing into a dynamic sporting, social, and entertainment experience.
The Department
The Racing Club is a high-profile business initiative aimed at nurturing the interest of a new generation of young and affluent racing fans and grooming them to be the next generation of horse-owning Members and race-goers. It was set up in 2007 as a wholly-owned subsidiary of the HK Jockey Club with its own Board of Directors.
The Racing Club also has a wholly-owned subsidiary itself, namely The Racing Club Horse Management Limited, which will own and manage at least three race horses. The directors of these companies comprise of Voting Members appointed by the Racing Club’s Board of Directors.
The Job
You will
• work at The Racing Club's dining venues, both Happy Valley and Sha Tin Racecourses on racedays and non-racedays, including Public Holidays
• provide quality and efficient customer services to members
• handle table reservation, escorting services to members
• answer The Racing Club hotline and resolve members’ enquiries in professional manner
• provide administrative support for the team
• Provide service at The Racing Club's dining venues, including those located at Happy Valley Racecourse and Sha Tin Racecourse, on both racedays and non-racedays
• Warmly welcome and build friendly relationships with Members and their guests at The Racing Club venues
• Answer The Racing Club hotline and online inquiries to respond general inquiries from Members about the available services and events
• Process table-booking requests from members, whether received by phone or through online channels and on-site support to ensure the successful execution of internal events.
About You
You should have
• Excellent interpersonal and communication skills in person and on phone
• Customer-centricity and attention to details and logistics
• Professional manner on handling confidential information
• Good command of spoken and written English and Chinese
• hands-on experience of MS Office applications (Word & Excel)
Terms of Employment
Pay-rate: HK$96.5 per hour
Working Schedule: 9:30am-10:00pm (4-8 hours per day / 2-3 days per week)
*Actual working hours would depend on operational needs.
Working Location
Happy Valley Racecourse and Sha Tin Racecourse
Apply Now!
We offer competitive salary and benefits packages, dynamic working environment and development opportunities.
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Equal Opportunity and Inclusive Hiring
We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via [email protected].
Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.