工作地點: 沙田
工作時間: 5天工作，每天9小時
月薪: $13,000 - $15,000
有興趣者，請電郵履歷表(CV) 到[email protected]，並註明 "政府博物館助理 (HKHMST/MuseKids)"
***如合適者，同事會以Whatsapp進一步與您聯繫
要求：
1. 持有副學士學位或以上學歷（英語、中文、藝術及文化管理或設計專業優先）
2. 至少24個月在博物館/文化機構從事客戶服務和活動管理的全職工作經驗
3. 良好的電話禮儀，並能與兒童友好相處
4. 熟練MS Word、Excel和PowerPoint等
5. 熟悉照片編輯、影片編輯軟體及基本圖形設計軟體者優先
職責：
1. 為博物館的MuseKids會員計劃（面向3-12歲兒童，累計超過30,000個帳戶）提供一般客戶服務和辦公室行政支持，例如資料輸入、定期更新和管理MuseKids會員帳戶
2. 協助解答MuseKids會員和申請人的諮詢
3. 協助處理申請並協調會員卡的製作
4. 協助準備、郵寄和分發MuseKids的宣傳推廣資料和生日禮物
5. 協助組織和宣傳博物館的各項活動
6. 為兒童和公眾舉辦活動
7. 協助收集參與者的回饋意見並整理資料以供審核
Requirements:
1. Holder of associate degree or above from a Hong Kong tertiary institute, or equivalent (preferably major in English, Chinese, Arts & Cultural Management or Design)
2. At least 24 months of full-time working experience in customer service and event management in museum/ cultural institution;
3. Good telephone manner and friendly with children
4. Good computer skills in MS Word, Excel and Power Point
5. Familiar with photo-editing and video-editing software and basic graphic design software is preferable
Responsibilities:
1. To provide general customer service and office administration support for the museum’s MuseKids membership scheme (for children aged 3-12 with accumulatively over 30,000 accounts). e.g. data input, regular updating and management of MuseKids membership accounts
2. To assist in answering enquiry from MuseKids members and applicants
3. To assist in processing applications and coordinate the production of membership cards;
4. To assist in the preparation, mailing and distribution of promotional and marketing materials and birthday gifts to MuseKids;
5.To assist in the organisation and publicity of the Museum’s programmes
6. To host activities for children and the general public
7. To assist in collecting participants’ feedback and compiling the data for review