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Part-time Customer Relations Ambassador

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division

The Racing Division is committed to managing all aspects of Hong Kong’s world-class sport of horse racing, covering the full value chain — from importation and training to racedays, equestrian, welfare, integrity, and international engagement. With Conghua Racecourse and Greater Bay Area expansion, we’re shaping racing into a dynamic sporting, social, and entertainment experience.

The Job

  • Responsible for supporting the execution and on-site management of Owners programmes and events
  • Provide operational support to Owners Experience Management Team when hosting Owners events.
  • Perform raceday duties including the supervision and control of group gathering at Parade Ring and Winner’s Enclosure.
  • Provide courteous customer services to Owners and handle Owners’ complaints and enquires in a professional manner.
  • Provide immediate ad-hoc assistance to OEM team on at the racecourse or event venues.

About You

  • Completed HKCEE/ DSE or above
  • Fluent in Cantonese and spoken English is a must. Good command of Putonghua is an advantage
  • Customer-oriented with excellent interpersonal skills
  • Working experience in customer service is an advantage
  • Presentable, mature, independent and enjoy interacting with people from different background
  • Available to be on duty for at least two Sha Tin race meetings and one Happy Valley race meeting each month, with normal shift hour as below:

Terms of Employment

Pay-rate:

HK$101.5 per hour

Shift Hour:

  • 4:30 pm - 11:15 pm (on Wed, Night Race) and
  • 9:00 am - 6:30 pm (on Sat / Sun / Public Holidays, Day Race)

*Shift hour is subject to the Racing Fixture and gate opening time.

Apply Now!

We offer competitive salary and benefits packages, dynamic working environment and development opportunities.

Add horsepower to your career today. Click the “Apply Now” button to create an account and submit your application

Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via [email protected].

Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.


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僱主:The Hong Kong Jockey Club
刊登日期:Dec 03 2025
工種:活動 / 展覽
客戶服務
薪金:時薪 $101.5
工作地點:灣仔
聘用形式:兼職
職位編號: 

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