The Hong Kong Jockey Club
Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.
The Division
The Membership and Customer Excellence (MCE) Division is responsible for delivering world-class experiences and deepening engagement across all customer segments. The team oversees operations of clubhouses, racecourses, and Off-Course Betting Branches (OCBBs), while enhancing member and owner value propositions and promoting interest in horse ownership and equestrian sports. It leads the Club’s customer experience strategy across digital and physical touchpoints, ensuring consistency, agility, and excellence. The Division also manages data strategy and governance to build a unified view of customers, enabling more personalised and impactful interactions.
The Department
Our Catering Department manages one of the largest and most diverse catering operations in Hong Kong. We provide a wide range of catering, sports and recreation facilities for Members and their guests in three Clubhouses. In addition, both Happy Valley and Sha Tin Racecourses have numerous catering facilities used by Members, non-members and corporate organizations for a variety of functions.
The Job
- Ensure Club's facilities are properly maintained at all times
- Monitor the condition of facilities and report any issues affecting operations
- Assist in planning and implementation of various programmes or activities at the facilities
- Provide quality service to customers and ensure a courteous environment
- Handle customers' enquiries and complaints
- Applicable to Raceday Operations, Tracks and Racing Facilities Staff: Prepare jockeys' gear for racedays and ensure tidy up of Jockeys Room
- Perform any other related duties as assigned by supervisor
About You
- Diploma in Recreation, Facilities Management, or related disciplines.
- A minimum of 1 years relevant work experience in recreation or facility management.
- Ability to speak and write simple English and Mandarin
- Good leadership and interpersonal skills
- Comfortable with and work well in a collaborative, team-based setting
Apply Now!
We offer competitive salary and benefits packages, a dynamic working environment and development opportunities.
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Equal Opportunity and Inclusive Hiring
We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via [email protected].
Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request
如有興趣成為我們一份子，請即按立即申請或將履歷遞交本會人事部 :
地址：香港跑馬地體育道一號馬會總部大樓人事部
傳真：2966-5770
全職 – 電郵 :[email protected]/ WhatsApp: 9734 7509