We are seeking a dynamic and experienced Senior Manager to be part of a dedicated IT team.
Your Impact & Key Responsibilities
You will be the key member for the successful delivery of IT services and projects. You will work with a team of project managers and computer technicians, fostering a culture of excellence and customer service. Computer technicians are required to
i. provide technical support and answer enquires from users on the use of computer systems and facilities;
ii. provide technical support on computer systems and facilities to ensure their effective and smooth functioning.
iii. monitor security and ensure orderly and proper usage of computer facilities
iv. handle computer bookings or registrations through ticketing machines, staff platform
v. create/update webpages
vi. any other duties as assigned by library staff
Requirements:
• Managerial Experience: You must possess a minimum of three (3) aggregate years of managerial experience in the provision of personnel support to computer-related services within the past ten (10) years.
o Personnel support means services in respect of recruitment, project management, employment contract administration, payroll administration for the purpose of providing adequate personnel for companies.
o Computer-related services include services that are connected or interact directly in the manufacture of computer hardware or software or the programming of the manufactured hardware.
o Documentary proof of this specific experience is mandatory
• Education: A Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related discipline.
• Language Proficiency: An excellent command of both written and spoken English and Chinese is essential.
Ideal Candidate Profile:
• A strong track record in both technical and managerial roles, with demonstrated success in IT implementation.
• Excellent Communicator: Superior communication, interpersonal, and stakeholder engagement skills.
• Tech-Savvy: High proficiency in modern office tools, including English and Chinese word processing, and a strong understanding of AI applications.