🌟 加入我們，成為 eMPF 客戶服務中心服務專員 🌟
積金易平台誠聘以下職位：
📍 工作地點：荃灣，鄰近地鐵
主要職責 :
-以積極、友善和專業的態度解答一般查詢
-通過電話和電子郵件滿足/跟進客戶不同的服務需要
-為電子平台及手機APP用戶提供協助及指導
-遵守所有監控和服務規定，確保熱線運作順暢
職位要求 :
-中五或以上程度
-歡迎應屆畢業生申請
-有保險、銀行或金融機構工作經驗者優先
-良好的粵語、基本英語和普通話
-懂得中英文輸入法
工作時間 :
星期一至五 09:00 - 19:00 (每日8-8.5小時)
星期六 09:00 - 13:00 (輪休)
🎁 員工福利：
14 天年假 + 17 天公眾假期
生日假、婚假、考試假等
醫療、牙科、人壽保險
員工折扣
📚 提供專業在職培訓
✅ 具強積金行政 / 客戶服務熱線經驗者優先考慮
WhatsApp number: 90201638
HKT Teleservices, a subsidiary of PCCW Limited and an operating entity since 1998, is a renowned leader in the business process outsourcing (BPO) industry. Our expertise encompasses a comprehensive range of voice and non-voice customer experience solutions, earning us prestigious accolades.
With a global presence, we operate 24-hour, multi-channel customer care centers in Hong Kong and Mainland China, including Guangzhou, Shanghai, Beijing, Chongqing, Yongchuan, and Xian. Our expansive network allows us to cater to clients worldwide, delivering exceptional services and support.
At HKT Teleservices, we specialize in providing innovative digital customer experience (CX) solutions. Leveraging cutting-edge technology and a highly skilled workforce, we offer support in multiple languages, covering over half of the world's population.
With our unwavering commitment to excellence, we strive to transform customer interactions, exceed expectations, and drive business growth for our esteemed clients. Partner with us to unleash the full potential of your customer experience strategy and gain a competitive edge in today's dynamic marketplace.
Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement( www.hkt.com/privacy-statement ), a copy of which will be provided immediately upon request.
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HKT Teleservices
13th Floor, 9 Po Lun Street, Lai Chi Kok, Kowloon, HK (Mei Foo MTR Exit A)
Hong KongEmail:[email protected]
Phone:28889062
Fax: