主要職責 :
-以積極、友善和專業的態度解答一般查詢
-通過電話和電子郵件滿足/跟進客戶不同的服務需要
-為電子平台及手機APP用戶提供協助及指導
-遵守所有監控和服務規定，確保熱線運作順暢
職位要求 :
-中五或以上程度
-歡迎應屆畢業生申請
-有保險、銀行或金融機構工作經驗者優先
-良好的粵語、基本英語和普通話
-懂得中英文輸入法
工作地點：荃灣
工作時間 :
星期一至五 09:00 - 19:00 (每日8-8.5小時)
星期六 09:00 - 13:00 (輪休)
全職同事可享以下福利待遇 :
-14天有薪年假
-生日假
-員工介紹獎金 (如適用)
-完善在職培訓
-免費醫療福利包括門診及住院保障
-電訊及其他産品員工折扣優惠
📅 招聘日詳情
🗓 日期：2025年9月20日（星期六）
🕙 時間：上午10時 至 下午5時
📍 地點：美孚寶輪街9號13樓 (近美孚站A出口)
歡迎預先登記或帶同履歷參加即場面試
立即預先登記：
WhatsApp：9020 1638
About HKT Teleservices
HKT Teleservices, a subsidiary of PCCW Limited and an operating entity since 1998, is a renowned leader in the business process outsourcing (BPO) industry. Our expertise encompasses a comprehensive range of voice and non-voice customer experience solutions, earning us prestigious accolades.
With a global presence, we operate 24-hour, multi-channel customer care centers in Hong Kong and Mainland China, including Guangzhou, Shanghai, Beijing, Chongqing, Yongchuan, and Xian. Our expansive network allows us to cater to clients worldwide, delivering exceptional services and support.
At HKT Teleservices, we specialize in providing innovative digital customer experience (CX) solutions. Leveraging cutting-edge technology and a highly skilled workforce, we offer support in multiple languages, covering over half of the world's population.
With our unwavering commitment to excellence, we strive to transform customer interactions, exceed expectations, and drive business growth for our esteemed clients. Partner with us to unleash the full potential of your customer experience strategy and gain a competitive edge in today's dynamic marketplace.
Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement( www.hkt.com/privacy-statement ), a copy of which will be provided immediately upon request.
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HKT Teleservices
13th Floor, 9 Po Lun Street, Lai Chi Kok, Kowloon, HK (Mei Foo MTR Exit A)
Hong KongEmail:[email protected]
Phone:28889062
Fax: