Credit Control Supervisor

Duties:

• Lead a team of Credit Control Officers in following up overdue accounts.
• Perform daily credit control operations, ensuring timely and accurate handling of accounts.
• Maintain effective communication with clients to resolve payment issues and foster strong relationships.
• Work closely with others in Credit Control department to resolve difficult accounts.

Requirements:

• Higher Diploma or above
• Credit control experience not required
• 5+ years of customer service experience and 2+ years of supervisory experience
• Extensive customer service experience, with a strong ability to handle internal/external client interactions professionally
• Fluent in spoken and written English and Cantonese
• Proficient in MS applications, including MS Word and Excel
• Must be diligent, responsible, proactive, and have a positive working attitude

Benefits

• Year end bonus
• Incentive Scheme
• Allowance
• Medical Subsidy