· This is a L2 support specialist role based at client office
· A support specialist with 5+ years’ experience within a desktop/helpdesk environment who demonstrates high levels of customer care and behaviour at all times
· Proven technical ability in supporting software and/or hardware within a comparable service/outsourced environment under SLA/SLO conditions
· With demonstrable experience of working in a pressurised environment to tight timescales, they will provide specialist technical support to customer clients in accordance with SLA/OLA definitions
contact: 2919 0313 (Christopher Lam)
email: [email protected]