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$$ Gratuity Bonus $$ - Customer Services Executive (1 Year Contract)

Imagine a career where you can unleash your potentials in customer service; contribute your all-round abilities to enhance customer experience throughout the loyalty reward cycle; enjoy flexible time by working shifts and achieve work-life balance. 

We welcome people with strong determination, customer service skills and a heart in customer service to join our team of experts.
 

Well established as a dedicated Service Centre representing Asia’s leading airline and multi-pillar rewards programme throughout the region, we offer a range of services and privileges to our customers with over 1000 partners worldwide for an exciting range of travel and lifestyle experience. 

Your role:

  • Delight our members by providing best-in-class quality service
  • Provide one-stop service including flight and travel bookings, lifestyle rewards, and general information enquiries
  • Provide the best solution to every enquiries of customers
  • Be the bridge to collect customers’ concerns for continuous improvement
  • Handle ad hoc tasks as allocated by Team Leader/ Manager

 

To succeed in this role:

  • Minimum Form 5 or Secondary School graduate, plus 1 year’s working experiences in customer services / travel industry preferable
  • Good command of both written and spoken English, Cantonese and Mandarin, fluency in other foreign languages (especially Japanese speaking) is an advantage
  • Strong courteous telephone manner and communication techniques
  • Excellent customer service mindset and logical thinking skills
  • Show flexibility, willingness to multi-task, ability to analyze and good problem-solving skills

Fresh Graduates will also be considered.

 

The role comes with attractive benefits such as:

 

  • Join-in Bonus + Referral Bonus
  • Comprehensive and structured training
  • 5-day work week
  • Monthly Performance Incentive
  • Medical Coverage

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities. If you have the desire for an exciting and rewarding career, please send us your full resume with latest & expected salary, date of availability to [email protected] or WhatsApp 6421 4479 (https://wa.me/85264214479) for enquiries.

 

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes.

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請提防求職陷阱!

  • 申請工作時,切勿提供重要的個人資料,例如身份證、銀行戶口及信用卡的資料。
  • 不要隨便相信「無需經驗、學歷」,而又「人工高、福利好」的招聘廣告,還應留意所給予工資與所需條件是否合乎現實和市場價格。
  • 有關提防求職陷阱的資訊,可瀏覽此網頁
僱主:HKT Teleservices International Limited
刊登日期:May 24 2022
行業:客戶服務
薪金:月薪 $14000 - $18000
工作地點:荃灣
聘用形式:全職
職位編號:2581_CL20

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