We are looking for the candidates have at least 6 months of Field Service working experience rather than inhouse IT support, Engineers need travel to 6~7 places per day.
Candidates with strong background might consider offering 20K or above.
• Responsible for providing onsite PC/Laptop break-fix services at customer site.
• Transformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
• Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
• May perform routine installs, moves, adds and changes as part of a directed team, including:
o Complex desktop and laptop break fix work
o Whole unit replacement
o Simple desktop printer fixes
o Load software with a script
• HKCEE/HKDSE or above;
• Minimum of 6 months of hands-on experience with laptop and desktop break-fix
• Willing to work outdoor and hard-working
• Ability to resolve basic / non-complex problems as directed